Reference

Read These Terms Before You Start

Every account on circa is governed by these terms — they cover eligibility, how your funds move through PayPal, Venmo, and Play+, and the rules that apply to gameplay in each eligible state. Read them before you open an account or make a deposit.

Account EligibilityPayment TermsState-Based AccessAccount ConductDispute Process
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circa Read These Terms Before You Start
DATA AND SECURITY

Check How circa Manages Your Account Data

We handle your account data, security credentials, and transaction records under the obligations in these terms. That means we retain what applicable law requires, protect every login with SSL encryption, and notify you when account data is accessed or updated. You can view, correct, or export your stored data through the settings panel, or submit a formal deletion request where state law permits. Any change to our data practices will appear on this page and in your account notification center.

Data Retention We keep account records, transaction logs, and identity documents for as long as applicable state law requires — no longer — and they're accessible to you on request through your account settings.
Cookie Settings Cookies on circa track your session and preference settings, such as your most recent deposit method. Adjust cookie permissions in your browser at any time without affecting your account access.
Account Security SSL encryption protects every login and cashout on circa. Enable two-factor authentication through your security settings — it takes under two minutes and adds a meaningful layer of account protection.
Change Requests Request a correction to account data, a full data export, or account closure by contacting us through live chat or the in-account email form — we'll confirm receipt and respond within our stated window.
TERMS CONTACT PATHS

Reach Us With Term-Related Questions

If you have a question about how a specific term applies to your account, reach us through live chat in your account dashboard — it's the quickest way to get a clear answer. For written disputes or formal requests, our email channel is listed inside account settings. If a payment dispute through PayPal, Venmo, or Play+ connects to a term in this agreement, include your transaction ID when you contact us — it speeds up the process considerably.

Team online

Live Chat

Open live chat from your account dashboard to ask how a specific term applies, dispute a payment hold, or get clarity on state eligibility and account access.

Email Support

For written records or formal account requests, use the email address listed in your account settings under Contact Us — include your account ID and the clause in question.

Account Dashboard

Your dashboard is where you submit data requests, flag a term application you believe was incorrect, or update identity documents tied to your PayPal, Venmo, or Play+ cashout method.

Find Answers to Common Terms Questions

The questions below cover the points people ask about most when reading through these terms for the first time. State-based access comes up most often — which casino and sportsbook features are active on your account depends on your state's laws, not a blanket national setting. Anything not addressed here can be answered through live chat inside your account dashboard, where a support rep can point you to the relevant clause.

Yes. Access to circa's casino and sportsbook features is determined state by state. These terms apply where online gaming is lawful, and some sections — like eligible wagering types — may reflect state-specific rules.

Notify us right away. Gameplay access is suspended in states where it isn't legally permitted, but your account stays open and your balance remains available for withdrawal via PayPal, Venmo, or Play+.

We post updates here before they take effect and flag what's been revised. Using your account after a change is posted means you've accepted the update — check this page when you receive a notification.

Start with live chat in your account dashboard — it's the fastest path to a resolution. For a formal written dispute, use the email address listed under Contact Us in your account settings.

You can request access to, correction of, or deletion of data we hold on your account, where state law permits. Submit that request through live chat or the in-account email form and we'll follow up.

Yes. All transactions on circa — deposits via PayPal and Venmo, Play+ prepaid loads, and cashouts — fall under these terms. For payment-specific disputes, reference both these terms and your payment provider's agreement.
Reference

Terms & Conditions

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

Access may be available only in states where local law permits.

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